2 July, 2019

Open internet access and intra-EU communications

On 1 June 2019, the Government Decree on the implementation of the Regulation (EU) laying down the measures concerning open internet access and retail charges for regulated intra-EU communications came into force. It determines notably dispute resolution mechanisms concerning access to an open Internet and penal provisions in the event of violations.

The regulation is important for users and for service providers. In the event of a discrepancy between the actual capacity of internet access and the capacity provided in the contract, users are able to settle disputes with the operator and the Agency for Communication Networks and Services of the Republic of Slovenia (AKOS). For internet access providers, the regulation is important because it draws attention to their obligations regarding the equal and non-discriminatory provision of internet access services and transparency measures. In any contract involving internet access services, they are obliged to provide mandatory information and publish them, as well as to establish simple and effective procedures for dealing with complaints of end users. Regarding retail prices for regulated communications within the EU, for example, it points out that providers shall not charge prices exceeding EUR 0.19 per minute for calls and EUR 0.06 per SMS.

For infringements, the service provider may be fined up to a maximum of EUR 125,000. It stems from the foregoing that it is of utmost importance for providers of internet access services and intra-EU communications to revise contracts and general terms and to check the pricing options.

RELATED POSTS
Improvement of trade relations or recession?

Improvement of trade relations or recession?

In recent times, the word “recession” has become increasingly used in the media and in everyday life, along with the…

Read more
Investment opportunities in Slovenia

Investment opportunities in Slovenia

Slovenia offers a good environment for investments and development of business, and since there are many investment opportunities in Slovenia,…

Read more
The good and the bad of new tax reform

The good and the bad of new tax reform

On October 23rd, 2019, the National Assembly of the Republic of Slovenia adopted amendments to four tax laws: the Personal…

Read more

Address:

Dalmatinova ulica 2
SI-1000 Ljubljana, Slovenia

Phone:

+386 59 097 400
+386 59 097 410

Email:

info@s-k.law

Social: